Privacy Policy

This policy explains what information Innoventix Hub ("we", "us") collects through innoventixhub.tech, why we collect it and who helps us process it. We keep collection to what we need to answer enquiries and run the website.

Information you give us

• Contact form. Your name, email, company or website (optional), the service you are interested in and your message. We use this only to reply to your enquiry and discuss a possible project.
• Booking a call. When you book a strategy call, Calendly collects the details you enter on its booking page, such as your name, email and chosen time, and shares them with us so we can hold the meeting.
• Website chat. Messages you type into the chat assistant are sent to our chat service so it can reply. A random session ID is stored in your browser so the conversation can continue while you browse. Please don't share sensitive personal information in the chat.
• WhatsApp, email and phone. If you contact us this way, we receive whatever you choose to send, such as your number, name and message.

Information collected automatically

• Hosting and security logs. Our hosting and network provider (including Cloudflare) processes technical data such as your IP address, browser type and the pages you request, to deliver the site and protect it from abuse.
• Analytics. If we enable Google Analytics, it runs only after you accept analytics on the consent banner. It records how pages are used, such as page views and clicks on booking or contact buttons. You can decline, and the site works the same either way. Your choice is saved in your browser.
• Fonts and embeds. The site loads fonts from Google Fonts and, on the contact page, the Calendly booking widget. These providers receive your IP address when your browser loads them.

Services that process data for us

• FormSubmit delivers contact form messages to our inbox.
• Calendly handles meeting bookings.
• Google provides fonts and, if enabled, analytics.
• Cloudflare and our server host deliver and secure the website.
• WhatsApp handles messages you send us there.

Each provider handles data under its own privacy policy. We do not sell your personal information.

How long we keep it

We keep enquiry and booking details for as long as we need them to respond, work with you or meet legal and accounting obligations, then delete them.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Email [email protected] and we'll handle your request. You can also clear the chat session and analytics choice by clearing this site's data in your browser.

Changes

We may update this policy when the website or our services change. The date at the top shows the latest version.

Contact

Questions about this policy: [email protected].